PRESS RELEASES

Date Title and Summary Additional Formats
Toggle Summary Five9 Launches CX Maturity Model to Guide Enterprises through the Next Era of Digital Transformation in the Contact Center
Drawing on two decades of market leadership and input from industry experts, Five9 has developed a framework to help businesses reimagine CX and realize results in a fast-moving technology landscape. SAN RAMON, Calif. --(BUSINESS WIRE)--May 3, 2021-- Five9, Inc.
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Toggle Summary Five9 Reports First Quarter Record Revenue Growth of 45% to a Record $137.9 Million
45% Growth in LTM Enterprise Subscription Revenue Raised 2021 Guidance for both Revenue and Bottom Line SAN RAMON, Calif. --(BUSINESS WIRE)--Apr. 29, 2021-- Five9, Inc. (NASDAQ:FIVN), a leading provider of cloud contact center software, today reported results for the first quarter ended March 31,
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Toggle Summary TruConnect Leverages AI to Drive Call Handling Improvements With Five9 Agent Assist
Automated call transcription and notetaking facilitated a 30-second reduction in overall call handle time within three months, driving a cost savings of nearly 10% in year one. SAN RAMON, Calif. --(BUSINESS WIRE)--Apr. 28, 2021-- Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent
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Toggle Summary Five9 to Report First Quarter 2021 Financial Results on April 29, 2021
SAN RAMON, Calif. --(BUSINESS WIRE)--Apr. 15, 2021-- Five9, Inc. (Nasdaq: FIVN), a leading provider of the intelligent cloud contact center, today announced that it will release financial results for the first quarter 2021 ended March 31, 2021 following the close of market on Thursday, April 29,
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Toggle Summary Five9 Enables Comprehensive Digital-First Omnichannel Experiences for Leading Enterprises
RoundPoint Mortgage Servicing Corporation , one of the nation’s largest non-bank mortgage servicing companies, is helping connect more customers to their business by providing the ability to engage over the customers’ channel of choice. SAN RAMON, Calif. --(BUSINESS WIRE)--Mar.
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Toggle Summary COVID Clinic, the US’s Largest COVID Testing Organization, Selects Five9 to Power its Cloud Contact Center
Rapidly expanding mobile testing clinic leverages Five9 and its Intelligent Virtual Agents (IVA) to manage on average 20k inbound calls a day SAN RAMON, Calif. --(BUSINESS WIRE)--Mar. 11, 2021-- Five9, Inc. (NASDAQ: FIVN), an industry-leading provider of the intelligent cloud contact center,
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Toggle Summary Five9 Inference Studio Named a Leader in the 2021 Opus Research Decision Makers’ Guide to Enterprise Intelligent Virtual Assistants
Five9 ranked the highest in the Track Record category and is the only full CCaaS vendor included in the report - reaffirming the company’s Leader status in the industry, and in the Intelligent Virtual Agent (IVA) space. SAN RAMON, Calif. --(BUSINESS WIRE)--Mar. 2, 2021-- Five9, Inc.
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Toggle Summary Five9 Announces Upcoming Conference Participation
SAN RAMON, Calif. --(BUSINESS WIRE)--Feb. 23, 2021-- Five9, Inc. (NASDAQ:FIVN), a leading provider of the intelligent cloud contact center, announced today that members of its management team will present at the following investor conferences: The Morgan Stanley Technology, Media and Telecom
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Toggle Summary Five9 Reports Fourth Quarter Revenue Growth of 39% to a Record $127.9 Million
39% Growth in LTM Enterprise Subscription Revenue Fourth Quarter GAAP Operating Income of $2.7 Million Fourth Quarter Adjusted EBITDA of $29.2 Million , or 22.8% of Revenue SAN RAMON, Calif. --(BUSINESS WIRE)--Feb. 22, 2021-- Five9, Inc. (NASDAQ:FIVN), a leading provider of cloud contact center
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Toggle Summary Five9 Releases New Workforce Optimization Integrations and Enhanced User Experience
Supporting Agents and Supervisors in their quest to better enable remote workers – and demonstrating an additional proof point of the Five9 product unification strategy SAN RAMON, Calif. --(BUSINESS WIRE)--Feb. 3, 2021-- Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud
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