PRESS RELEASES

Date Title and Summary Additional Formats
Toggle Summary Five9 Poised to Continue to Transform Customer Engagement and Drive Industry-Leading Growth and Profitability for Shareholders as Standalone Company
Third Quarter 2021 Financial Results to be Released on November 8 Financial Analyst Day to be Held on November 18 SAN RAMON, Calif. --(BUSINESS WIRE)--Sep. 30, 2021-- Five9, Inc. (NASDAQ:FIVN), a leading provider of the intelligent cloud contact center, today highlighted its strong foundation and
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Toggle Summary Five9 and Zoom Mutually Agree to Terminate Merger Agreement
SAN RAMON, Calif. --(BUSINESS WIRE)--Sep. 30, 2021-- Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today announced that its merger agreement with Zoom Video Communications, Inc. (NASDAQ: ZM) has been terminated by mutual agreement.
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Toggle Summary Five9 Wins Best Application of AI Award at Enterprise Connect
Five9 Inference Studio 7, the low-code / no-code platform for developing Intelligent Virtual Agents (IVAs), has been recognized with a 2021 Best of Enterprise Connect Award. SAN RAMON, Calif. --(BUSINESS WIRE)--Sep. 28, 2021-- Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud
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Toggle Summary Five9 Announces Inaugural Reimagine CX Award Winners
The CX Awards celebrate the achievements of organizations that have transformed their customer experience through the evolution of cloud, digital channels, AI, analytics and empathetic service. SAN RAMON, Calif. --(BUSINESS WIRE)--Sep. 2, 2021-- Five9, Inc.
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Toggle Summary Five9 Survey Finds 30% of Customers Ditched Brands They had Previously Been Loyal to Last Year
More than two-thirds of respondents acknowledge that it’s difficult or time-consuming to access customer support when they need it. SAN RAMON, Calif. --(BUSINESS WIRE)--Sep. 1, 2021-- Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today announced the results
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Toggle Summary Five9 is now part of the Gartner Peer Insights Customer First Program for Contact Center as a Service
Five9 signals its commitment to listening to its customers and sourcing unbiased customer feedback as it joins the Gartner Customer First Program. SAN RAMON, Calif. --(BUSINESS WIRE)--Aug. 4, 2021-- Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today
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Toggle Summary Five9 Named a Leader in the Aragon Research Globe™ for Conversational AI
Five9 achieved high strength ratings for strategy, performance, and reach. SAN RAMON, Calif. --(BUSINESS WIRE)--Jul. 29, 2021-- Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today announced that it has been positioned as a Leader in the first Aragon
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Toggle Summary Five9 Reports Second Quarter Results
Revenue Growth of 44% 50% Growth in LTM Enterprise Subscription Revenue SAN RAMON, Calif. --(BUSINESS WIRE)--Jul. 27, 2021-- Five9, Inc. (NASDAQ:FIVN), a leading provider of cloud contact center software, today reported results for the second quarter ended June 30, 2021 .
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Toggle Summary New Five9 Study Finds Contact Centers Face Workforce and Technology Gaps as Customer Service Becomes More Complex
Contact center professionals responding to a survey by Five9 and ICMI reported an average agent turnover rate of 58%, noting increased workload was the top reason for attrition. Respondents flagged legacy technology and staffing issues as their top CX obstacles.
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Toggle Summary Five9 Announces Inaugural Reimagine CX Awards to Recognize Organizations Driving Compelling Transformation in the Contact Center and Customer Experience
Winners will be announced at the Five9 2021 CX Summit on September 1 . SAN RAMON, Calif. --(BUSINESS WIRE)--Jul. 26, 2021-- Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today announced that it is now accepting nominations for the 2021 Reimagine CX Awards.
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