8-K


UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
 
FORM 8-K
 
CURRENT REPORT
Pursuant to Section 13 or 15(d) of the
Securities Exchange Act of 1934
Date of Report (Date of earliest event reported): May 10, 2016
FIVE9, INC.
(Exact name of Registrant as specified in its charter)
 
 
 
 
Delaware
001-36383
94-3394123
(State or other jurisdiction
of incorporation)
(Commission
File No.)
(I.R.S. Employer
Identification No.)
 
 
Bishop Ranch 8
4000 Executive Parkway, Suite 400
San Ramon, California 94583
(Address of principal executive offices and Zip Code)
Registrant’s telephone number, including area code: (925) 201-2000
Not Applicable
(Former name or former address if changed since last report)
 
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:
o
Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
o
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
o
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
o
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))






Item 2.02 Results of Operations and Financial Condition.
On May 10, 2016, Five9, Inc. (the “Company”) announced its financial results for the fiscal quarter ended March 31, 2016. The full text of the press release issued in connection with the announcement is furnished as Exhibit 99.1 to this Current Report on Form 8-K.
The information in Item 2.02 of this Current Report on Form 8-K (including Exhibit 99.1 furnished herewith) shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934 (the “Exchange Act”) or otherwise subject to the liabilities of that section, nor shall it be deemed incorporated by reference in any filing under the Securities Act of 1933 or the Exchange Act, except as expressly set forth by specific reference in such a filing.
Item 9.01 Financial Statements and Exhibits.
(d) Exhibits
 
Exhibit No.
  
Description
 
 
99.1
  
Press Release issued by the Company on May 10, 2016





SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

 
 
 
 
 
 
 
FIVE9, INC.
 
 
 
 
 
Date: May 10, 2016
 
 
 
 
 
By:
 
/s/ Barry Zwarenstein
 
 
 
 
 
 
 
 
Barry Zwarenstein
 
 
 
 
 
 
 
 
Chief Financial Officer





INDEX TO EXHIBITS
 
Exhibit No.
  
Description
 
 
99.1
  
Press Release issued by the Company on May 10, 2016


SEC Exhibit

Exhibit 99.1

Five9 Announces Revenue Growth of 26% and Positive Adjusted EBITDA for the First Quarter of 2016
LTM Enterprise Subscription Revenue Growth Accelerated to 39% Year-Over-Year
Raises 2016 Guidance for Revenue and Bottom Line

SAN RAMON, CALIF. - May 10, 2016 - Five9, Inc. (NASDAQ:FIVN), a leading provider of cloud software for the enterprise contact center market, today reported results for the first quarter 2016 ended March 31, 2016.
Business Highlights
Q1 total revenue increased 26% year-over-year to a record $38.0 million
Q1 adjusted gross margin improved by over 480 basis points year-over-year to 61.4%
Achieved positive adjusted EBITDA in Q1 with a nearly 1,170 basis point margin improvement year-over-year
All-time record enterprise bookings
Annual dollar-based retention rate for the first quarter of 2016 was 98%, up from 96% in the fourth quarter of 2015.
“We are delighted to continue our trend of surpassing expectations and delivering strong financial results. In addition to solid top line growth, we reported our second consecutive quarter of positive adjusted EBITDA. This achievement demonstrates the power of our business model and the ability of our enterprise business to drive high marginal profitability. Our LTM enterprise subscription revenue continued to grow at an accelerated pace reaching 39%. Five9 is well positioned in the contact center market, which is in the early days of a massive push to modernization, providing solutions that are closely aligned with the ROI and strategic objectives of enterprise contact center clients. As a result, we believe that demand for our platform continues to strengthen, driving our strong results and increased guidance for 2016.”
- Mike Burkland, President and CEO, Five9
First Quarter 2016 Financial Results
Total revenue for the first quarter of 2016 increased 26% to $38.0 million, compared to $30.3 million for the first quarter of 2015.
GAAP gross margin was 56.3% in the first quarter of 2016, compared to 51.2% for the first quarter of 2015.
Adjusted gross margin was 61.4% for the first quarter of 2016, compared to 56.6% for the first quarter in 2015.
Adjusted EBITDA for the first quarter of 2016 was $0.5 million, or 1.2% of revenue, compared to a loss of $(3.2) million, or (10.4)% of revenue, for the first quarter of 2015.

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GAAP net loss for the first quarter of 2016 was $(4.9) million, or $(0.10) per share, compared to a GAAP net loss of $(8.9) million, or $(0.18) per share, for the first quarter of 2015.
Non-GAAP net loss for the first quarter of 2016 was $(2.7) million, or $(0.05) per share, compared to a non-GAAP net loss of $(5.9) million, or $(0.12) per share, for the first quarter of 2015.
A reconciliation of the non-GAAP financial measures to their related GAAP financial measures is set forth in the tables attached to this release.
Business Outlook
For the full year 2016, Five9 expects to report:
Revenue in the range of $151.5 to $154.5 million, up from the prior guidance range of $148.0 to $151.0 million that was previously provided on February 23, 2016
GAAP net loss in the range of $(19.8) to $(21.8) million, or a loss of $(0.38) to $(0.42) per share, improved from the prior guidance range of $(20.1) to $(23.1) million, or a loss of $(0.39) to $(0.44) per share, that was previously provided on February 23, 2016
Non-GAAP net loss in the range of $(10.1) to $(12.1) million, or $(0.19) to $(0.23) per share, improved from the prior guidance range of $(11.0) to $(14.0) million, or $(0.21) to $(0.27) per share, that was previously provided on February 23, 2016
For the second quarter of 2016, Five9 expects to report:
Revenue in the range of $36.3 to $37.3 million
GAAP net loss in the range of $(5.8) to $(6.8) million, or a loss of $(0.11) to $(0.13) per share
Non-GAAP net loss in the range of $(3.2) to $(4.2) million, or a loss of $(0.06) to $(0.08) per share
Conference Call Details
Five9 will discuss its first quarter 2016 results today, May 10, 2016, via teleconference at 4:30 p.m. Eastern Time. To access the call (ID 3852415), please dial: 888-397-5335 or 719-325-2388. An audio replay of the call will be available through May 24, 2016 by dialing 888-203-1112 or 719-457-0820 and entering access code 3852415. A copy of this press release will be furnished to the Securities and Exchange Commission on a Current Report on Form 8-K, and will be posted to our web site, prior to the conference call.
A webcast of the call will be available on the Investor Relations section of the Company’s website at http://investors.five9.com/.
Non-GAAP Financial Measures
In addition to disclosing financial measures prepared in accordance with U.S. generally accepted accounting principles (GAAP), this press release and the accompanying tables contain certain non-GAAP financial measures. Non-GAAP financial measures do not have any standardized meaning and are therefore unlikely to be comparable to similarly titled measures presented by other companies.  Five9 considers these non-GAAP financial measures to be important because they provide useful measures of the operating performance of the company, exclusive of unusual events, as well as factors that do not directly affect what we consider to be our core operating performance. The company’s management uses these measures to (i) illustrate underlying trends in the company’s business that could otherwise be masked by the effect of income or expenses that are excluded from non-GAAP measures, and (ii) establish budgets and operational goals for managing the company’s business and evaluating its performance. In addition, investors often use similar measures to evaluate the operating performance of a company. Non-GAAP financial measures are presented for supplemental informational purposes only for understanding the company's

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operating results. The non-GAAP financial measures should not be considered a substitute for financial information presented in accordance with GAAP. Please see the reconciliation of non-GAAP financial measures to the most directly comparable GAAP measure attached to this release.
Forward Looking Statements
This news release contains certain forward-looking statements, including the statements in the quote from our Chief Executive Officer, including statements regarding the enterprise shift to the cloud for CRM and contact center solutions and Five9’s market position, increasing demand for Five9’s solutions, and the second quarter 2016 and full year 2016 financial projections set forth under the caption “Business Outlook,” that are based on our current expectations and involve numerous risks and uncertainties that may cause these forward-looking statements to be inaccurate. Risks that may cause these forward-looking statements to be inaccurate include, among others: (i) our quarterly and annual results may fluctuate significantly, may not fully reflect the underlying performance of our business and may result in decreases in the price of our common stock; (ii) we may be unable to attract new clients or sell additional services and functionality to our existing clients or could experience a reduction in seats or revenues from existing clients; (iii) our recent rapid growth may not be indicative of our future growth and we may fail to manage our growth effectively; (iv) the markets in which we participate are highly competitive and we may be unable to compete effectively; (v) we may be unable to manage our technical operations infrastructure, which could cause our existing clients to experience service outages, cause our new clients to experience delays in the deployment of our solution and subject us to, among other things, claims for credits or damages; (vi) a decline in our dollar-based retention rate could cause our revenues and gross margins to decrease and our net loss to increase and we may be required to spend more money to grow our client base to maintain our revenues; (vii) sales of our solutions to larger organizations may require longer sales and implementation cycles and we may be unable to offer the configuration and integration services or customized features and functions required by larger organizations, which could delay or prevent sales of our solution to them; (viii) downturns or upturns in new sales will not be immediately reflected in our operating results and may be difficult to discern; (ix) third-party telecommunications and internet service providers on which we rely may fail to provide our clients and their customers with reliable telecommunication services and connectivity to our cloud contact center software; (x) we may be unable to achieve or sustain profitability, including positive adjusted EBITDA; (xi) we may be unable to secure additional financing on favorable terms, or at all, to meet our future capital needs; and (xii) the other risks detailed from time-to-time under the caption “Risk Factors” and elsewhere in our Securities and Exchange Commission filings and reports, including, but not limited to, our most recent annual report on Form 10-K. Such forward looking statements speak only as of the date hereof and readers should not unduly rely on such statements. We undertake no obligation to update the information contained in this press release, including in any forward-looking statements.
About Five9
Five9 is a leading provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating approximately three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses with reliable, secure, compliant, and scalable cloud contact center software designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results. For more information visit www.five9.com. 



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FIVE9, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(In thousands)
 
 
March 31, 2016
 
December 31, 2015
 
 
(Unaudited)
 
 
ASSETS
 
 
 
 
Current assets:
 
 
 
 
Cash and cash equivalents
 
$
57,767

 
$
58,484

Accounts receivable, net
 
12,528

 
10,567

Prepaid expenses and other current assets
 
3,899

 
2,184

Total current assets
 
74,194

 
71,235

Property and equipment, net
 
12,795

 
13,225

Intangible assets, net
 
1,913

 
2,041

Goodwill
 
11,798

 
11,798

Other assets
 
964

 
934

Total assets
 
$
101,664

 
$
99,233

 
 
 
 
 
LIABILITIES AND STOCKHOLDERS’ EQUITY
 
 
 
 
Current liabilities:
 
 
 
 
Accounts payable
 
$
3,376

 
$
2,569

Accrued and other current liabilities
 
9,747

 
7,911

Accrued federal fees
 
5,885

 
5,684

Sales tax liability
 
1,167

 
1,262

Revolving line of credit
 
12,500

 
12,500

Notes payable
 
7,375

 
7,212

Capital leases
 
5,185

 
4,972

Deferred revenue
 
7,832

 
6,413

Total current liabilities
 
53,067

 
48,523

Sales tax liability — less current portion
 
1,902

 
1,915

Notes payable — less current portion
 
15,644

 
17,327

Capital leases — less current portion
 
4,494

 
4,606

Other long-term liabilities
 
798

 
582

Total liabilities
 
75,905

 
72,953

Stockholders’ equity:
 
 
 
 
Common stock
 
52

 
51

Additional paid-in capital
 
185,038

 
180,649

Accumulated deficit
 
(159,331
)
 
(154,420
)
Total stockholders’ equity
 
25,759

 
26,280

Total liabilities and stockholders’ equity
 
$
101,664

 
$
99,233




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FIVE9, INC.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(Unaudited, in thousands, except per share data)
 
 
Three Months Ended
 
 
March 31, 2016
 
March 31, 2015
 
 
 
 
 
Revenue
 
$
38,015

 
$
30,274

Cost of revenue
 
16,610

 
14,778

Gross profit
 
21,405

 
15,496

Operating expenses:
 
 
 
 
Research and development
 
5,802

 
6,038

Sales and marketing
 
12,706

 
9,931

General and administrative
 
6,536

 
7,275

Total operating expenses
 
25,044

 
23,244

Loss from operations
 
(3,639
)
 
(7,748
)
Other income (expense), net:
 
 
 
 
Interest expense
 
(1,199
)
 
(1,139
)
Interest income and other
 
(45
)
 
2

Total other income (expense), net
 
(1,244
)
 
(1,137
)
Loss before income taxes
 
(4,883
)
 
(8,885
)
Provision for income taxes
 
28

 
18

Net loss
 
$
(4,911
)
 
$
(8,903
)
Net loss per share:
 
 
 
 
Basic and diluted
 
$
(0.10
)
 
$
(0.18
)
Shares used in computing net loss per share:
 
 
 
 
Basic and diluted
 
51,377

 
49,433




5


FIVE9, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(Unaudited, in thousands)
 
 
Three Months Ended
 
 
March 31, 2016
 
March 31, 2015
 
 
 
 
 
Cash flows from operating activities:
 
 
 
 
Net loss
 
$
(4,911
)
 
$
(8,903
)
Adjustments to reconcile net loss to net cash provided by (used in) operating activities:
 
 
 
 
Depreciation and amortization
 
2,103

 
1,775

Provision for doubtful accounts
 
25

 
113

Stock-based compensation
 
1,994

 
2,235

Loss on disposal of property and equipment
 
1

 
10

Non-cash interest expense
 
91

 
84

Others
 
(4
)
 
(1
)
Changes in operating assets and liabilities:
 
 
 
 
Accounts receivable
 
(1,990
)
 
(510
)
Prepaid expenses and other current assets
 
(1,715
)
 
(1,211
)
Other assets
 
(30
)
 
(94
)
Accounts payable
 
825

 
(1,629
)
Accrued and other current liabilities
 
1,935

 
1,123

Accrued federal fees and sales tax liability
 
93

 
960

Deferred revenue
 
1,659

 
286

Other liabilities
 
(24
)
 
9

Net cash provided by (used in) operating activities
 
52

 
(5,753
)
Cash flows from investing activities:
 
 
 
 
Purchases of property and equipment
 
(252
)
 
(198
)
Decrease in restricted cash
 

 
660

Purchase of short-term investments
 

 
(20,000
)
Proceeds from maturity of short-term investments
 

 
20,000

Net cash (used in) provided by investing activities
 
(252
)
 
462

Cash flows from financing activities:
 
 
 
 
Proceeds from exercise of common stock options
 
2,397

 
116

Repayments of notes payable
 
(1,608
)
 
(781
)
Payments of capital leases
 
(1,306
)
 
(1,687
)
Net cash used in financing activities
 
(517
)
 
(2,352
)
Net decrease in cash and cash equivalents
 
(717
)
 
(7,643
)
Cash and cash equivalents:
 
 
 
 
Beginning of period
 
58,484

 
58,289

End of period
 
$
57,767

 
$
50,646




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FIVE9, INC.
RECONCILIATION OF GAAP GROSS PROFIT TO ADJUSTED GROSS PROFIT
(Unaudited, in thousands, except percentages)
 
 
Three Months Ended
 
 
March 31, 2016
 
March 31, 2015
 
 
 
 
 
GAAP gross profit
 
$
21,405

 
$
15,496

GAAP gross margin
 
56.3
%
 
51.2
%
Non-GAAP adjustments:
 
 
 
 
Depreciation
 
1,592

 
1,351

Intangibles amortization
 
88

 
88

Stock-based compensation
 
265

 
188

Adjusted gross profit
 
$
23,350

 
$
17,123

Adjusted gross margin
 
61.4
%
 
56.6
%



RECONCILIATION OF GAAP NET LOSS TO ADJUSTED EBITDA
(Unaudited, in thousands)
 
 
Three Months Ended
 
 
March 31, 2016
 
March 31, 2015
 
 
 
 
 
GAAP net loss
 
$
(4,911
)
 
$
(8,903
)
Non-GAAP adjustments:
 
 
 
 
Depreciation and amortization
 
2,103

 
1,775

Stock-based compensation
 
1,994

 
2,235

Interest expense
 
1,199

 
1,139

Interest income and other
 
45

 
(2
)
Provision for income taxes
 
28

 
18

Out of period adjustment for sales tax liability (G&A)
 

 
575

Adjusted EBITDA
 
$
458

 
$
(3,163
)


7


FIVE9, INC.
RECONCILIATION OF GAAP NET LOSS TO NON-GAAP NET LOSS
(Unaudited, in thousands, except per share data)
 
 
Three Months Ended
 
 
March 31, 2016
 
March 31, 2015
 
 
 
 
 
GAAP net loss
 
$
(4,911
)
 
$
(8,903
)
Non-GAAP adjustments:
 
 
 
 
Stock-based compensation
 
1,994

 
2,235

Intangibles amortization
 
128

 
128

Non-cash interest expense
 
91

 
84

Out of period adjustment for sales tax liability (G&A)
 

 
575

Non-GAAP net loss
 
$
(2,698
)
 
$
(5,881
)
Non-GAAP net loss per share:
 
 
 
 
Basic and diluted
 
$
(0.05
)
 
$
(0.12
)
Shares used in computing non-GAAP net loss per share:
 
 
 
 
Basic and diluted
 
51,377

 
49,433




SUMMARY OF STOCK-BASED COMPENSATION, DEPRECIATION AND INTANGIBLES AMORTIZATION
(Unaudited, in thousands)
 
 
Three Months Ended
 
 
March 31, 2016
 
March 31, 2015
 
 
Stock-Based Compensation
 
Depreciation
 
Intangibles Amortization
 
Stock-Based Compensation
 
Depreciation
 
Intangibles Amortization
 
 
 
 
 
 
 
 
 
 
 
 
 
Cost of revenue
 
$
265

 
$
1,592

 
$
88

 
$
188

 
$
1,351

 
$
88

Research and development
 
435

 
148

 

 
574

 
87

 

Sales and marketing
 
434

 
25

 
28

 
524

 
21

 
28

General and administrative
 
860

 
210

 
12

 
949

 
188

 
12

Total
 
$
1,994

 
$
1,975

 
$
128

 
$
2,235

 
$
1,647

 
$
128

 
 
 
 
 
 
 
 
 
 
 
 
 



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FIVE9, INC.
RECONCILIATION OF GAAP NET LOSS TO NON-GAAP NET LOSS – GUIDANCE
(Unaudited, in thousands, except per share data)
 
 
Three Months Ending
 
Year Ending
 
 
June 30, 2016
 
December 31, 2016
 
 
Low
 
High
 
Low
 
High
 
 
 
 
 
 
 
 
 
GAAP net loss
 
$
(5,847
)
 
$
(6,847
)
 
$
(19,829
)
 
$
(21,829
)
Non-GAAP adjustments:
 
 
 
 
 
 
 
 
Stock-based compensation
 
2,432

 
2,432

 
8,886

 
8,886

Intangibles amortization
 
128

 
128

 
500

 
500

Non-cash interest expense
 
87

 
87

 
343

 
343

Non-GAAP net loss
 
$
(3,200
)
 
$
(4,200
)
 
$
(10,100
)
 
$
(12,100
)
GAAP net loss per share, basic and diluted
 
$
(0.11
)
 
$
(0.13
)
 
$
(0.38
)
 
$
(0.42
)
Non-GAAP net loss per share, basic and diluted
 
$
(0.06
)
 
$
(0.08
)
 
$
(0.19
)
 
$
(0.23
)
Shares used in computing GAAP and non-GAAP net loss per share:
 
 
 
 
 
 
 
 
Basic and diluted
 
52,125

 
52,125

 
52,354

 
52,354




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Investor Relations Contact:

Five9, Inc.
Barry Zwarenstein
Chief Financial Officer
925-201-2000 ext. 5959
IR@five9.com

The Blueshirt Group for Five9, Inc.
Lisa Laukkanen
415-217-4967
Lisa@blueshirtgroup.com
Tony Righetti
415-489-2186
Tony@blueshirtgroup.com



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