Five9 Expert to Lead Discussion at November Social Strategy Event
SAN RAMON, Calif.--(BUSINESS WIRE)--
Five9
(NASDAQ: FIVN), a leading provider of cloud contact center software,
today announced it will attend and present at the 2014
Social Media for Customer Service Summit, November 4-5, 2014 in New
York City.
Five9 representative Jonathan Russell, director of channels and
strategic accounts will present today during the event. The ‘Social
Listening' panel will provide attendees with an in depth look into how
best to collect and answer customer feedback in real time. Attendees
will learn how to build social into service strategies to cut costs,
prevent crises, and get happier customers.
TWEET
THIS: Join @Five9 at the Social #CustServ Summit in New York this
Nov 4, 2014. #CSMCS #Cloud #Social http://bit.ly/134LjBM
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Who:
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Jonathan Russell, director of channels and strategic accounts, Five9
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What:
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Social Listening to Drive Real-Time Response: Implement systems to
collect and answer customer feedback in real-time
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When:
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Wednesday, November 5, 2014; 10:55 a.m. ET
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Where:
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The New Yorker Hotel, New York, NY
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About Five9
Five9 is a leading provider of cloud contact center software, bringing
the power of the cloud to thousands of customers and facilitating more
than three billion customer interactions annually. Since 2001, Five9 has
led the cloud revolution in contact centers, delivering software to help
organizations of every size transition from premise-based software to
the cloud. With its extensive expertise, technology, and ecosystem of
partners, Five9 delivers secure, reliable, scalable cloud contact center
software to help businesses create exceptional customer experiences,
increase agent productivity and deliver tangible results. For more
information visit www.five9.com.
All product and company names mentioned are the property of their
respective owners.
Analyst & Media Contacts:
Five9
Meghan
Hammitt, 925-364-9162
Meghan.Hammitt@Five9.com
or
SHIFT
Communications
Katie Halloran, 415-591-8459
Five9PR@shiftcomm.com
Source: Five9
News Provided by Acquire Media