SAN RAMON, Calif.--(BUSINESS WIRE)--Oct. 22, 2018-- Five9, Inc. (NASDAQ: FIVN), a leading provider of cloud contact center software for the digital enterprise, today announced it has been named as a Leader in the 2018 Gartner Magic Quadrant for Contact Center as a Service for the fourth year in a row.

“We are honored that Gartner has positioned Five9 as a Leader, for the fourth year in a row. We believe that Gartner’s Magic Quadrant is a trusted source, helping decision makers understand the contact center market and choose the right provider to deliver on their customer experience vision. In our opinion, our continued recognition as a Leader reinforces the value we bring to our enterprise customers. Enterprises need to know that their cloud contact center software provider is a trusted partner that delivers secure, reliable and innovative solutions, with a compelling vision for the future,” said Rowan Trollope, CEO, Five9. “We look forward to continuing Five9’s long tradition of excellence.”

Source: Gartner, Inc.: Magic Quadrant for Contact Center as a Service, North America, Drew Kraus, Steve Blood, Daniel O’Connell, Simon Harrison, 17 October 2018

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Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Five9

Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually. Five9 provides end-to-end solutions with omnichannel routing, analytics, WFO, and AI to increase agent productivity and deliver tangible business results. The Five9 platform is reliable, secure, compliant, and scalable; designed to create exceptional personalized customer experiences.

For more information visit www.five9.com.

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Source: Five9

Five9
Kendall Taylor, 925-403-1199
Kendall.taylor@five9.com